General
Air conditioning
Elevator
Family rooms
Non-smoking rooms
Heating
Shared lounge/TV area
Designated smoking area
Wake-up service
Packed lunches
Room service
Fan
Iron
Wake-up service/Alarm clock
Car rental
Bathroom
Private bathroom
Toilet paper
Towels
Toilet
Free toiletries
Hairdryer
Shower
Bath or shower
Safety features
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Thermometers for guests provided by property
Access to healthcare professionals
Process in place to check health of guests
Front Desk Services
Private check-in/out
Baggage storage
Express check-in/out
Invoice provided
Tour desk
Currency exchange
24-hour front desk
ATM on site
Food & Drink
Bar
Fruit
Breakfast in the room
Restaurant
Special diet meals (on request)
Kids' meals (Paid)
Wine/Champagne
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Safe
CCTV outside property
Key access
24-hour security
Media & Technology
Flat-screen TV
TV
Cable channels
Radio
Telephone
Satellite channels
Cleanliness & disinfection
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Food can be delivered to guest accommodation
Breakfast to-go containers
Activities
Walking tours (Paid)
Temporary art galleries
Casino
Nightclub/DJ (Paid)
Live music/Performance (Paid)
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Cleaning Services
Laundry (Paid)
Daily housekeeping
Ironing service (Paid)
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities (Paid)
Business center (Paid)
Room amenities
Socket near the bed
Fold-up bed
Clothes rack
Bedroom
Linens
Wardrobe or closet
Spa
Fitness classes
Yoga classes
Accessibility
Upper floors accessible by elevator
